What is the Inspector General? Published Jan. 17, 2012 By Airman 1st Class Katrina R. Menchaca 374th Airlift Wing Public Affairs YOKOTA AIR BASE, Japan -- Following their motto "through objectivity, integrity and impartiality," the Inspector General program creates an atmosphere of trust in which issues can be presented and fully resolved without retaliation or the fear of reprisal to the complainant. The program is designed as a way to ensure that the concerns of complainants and the best interests of the Air Force are completely addressed. "I always like to encourage everyone to work through supervisors, First Sergeants, group chiefs or commanders to solve most conflicts," said Robert Borden, 374th Airlift Wing IG. "By voicing concerns at the lowest level and working up through the chain of command, they will definitely maximize their chances of seeing a positive solution to their complaint. "However, if a complaint cannot be resolved through direct communication with a supervisor or commander," he continued. "Then it becomes [the IG's] responsibility to facilitate open communication and get the commanders and members together to work things out". AFI 90-301, Inspector General Complaints Resolution, governs established IG procedures and applies to all military personnel subject to the Uniform Code of Military Justice, Air Force civilian personnel under certain conditions, retirees and dependents. "If you live or work on Yokota, you can visit our office for assistance," said Mr. Borden. The installation IG serves as an extension of the wing commander. By acting as his eyes and ears, the IG can alert him to issues affecting all base personnel and organizations. Through the use of the IG, problems or issues that could potentially upset morale or impede efficiency and mission effectiveness are brought to the commander's attention and can usually be resolved promptly. "I'm always careful to maintain a clear distinction between being an extension of the commander and my sworn duty to serve as a fair, impartial, and objective problem-solver," said Mr. Borden. "People need to know and feel confident knowing that they have an avenue to present and address their concerns." Anyone can report any violation of law, AFI regulation, policy, procedure or standard. "You don't have to report these things directly to the IG," said Mr. Borden. "Your chain-of-command is always the primary or preferred avenue for resolving complaints and will usually allow for the most expedient resolution. However, it is your right to visit our office and report anything without prior notification to your chain-of-command." The IG team does squadron visits, commanders or operation calls, right start briefings and make appearances at as many public gatherings as possible. They are also available in their offices. "Anyone can feel free to come by our office. There is no appointment needed," said Mr. Borden. "Myself as well as Master Sgt. Christy Traylor, Superintendent for IG Complaints Resolution, are both available for general questions and for help." For more information on the IG program, file a complaint or for general inquires, contact the IG office at 225-7262.